Life Insurance Corporation of India (LIC) is a public sector insurance company that has been serving the people of India for more than six decades. The company has always been at the forefront of technology adoption, and now offers a range of services through the popular messaging app, WhatsApp. This essay will discuss the WhatsApp services offered by LIC, their benefits, and their potential impact on the insurance industry.
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Life Insurance Corporation of India (LIC) has introduced its first-ever “WhatsApp Services.” Shri M.R. Kumar, the chair of LIC of India, introduced a few of the company’s interactive services to policyholders via WhatsApp. By texting “Hi” on the mobile number 8976862090, policyholders who have registered their policies on the LIC Portal will be able to access the listed services on WhatsApp from the comfort of their own homes. The following screen will also assist policyholders in doing so.
આ નંબર પર મળશે ઘણી સુવિધાઓ
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જણાવી દઈએ કે LICના ચેરપર્સન એમ.આર કુમારે વોટ્સએપ પર પોલિસીધારકો સાથે પસંદગીની ઇન્ટરેક્ટિવ સેવાઓ શરૂ કરી છે. એટલે કે જે પોલિસીધારકોએ LIC પોર્ટલ પર તેમની પોલિસી રજીસ્ટર કરી છે તે પોલિસી ધારકોએ મોબાઈલ નંબર 8976862090 પર ‘Hi’ ટેક્સ્ટ કરીને WhatsApp પર આ સેવાઓને એક્સેસ કરી શકશે. આ વોટ્સએપ સેવામાં પોલિસીધારકોને અનેક પ્રકારની સેવાઓ મળવાની છે અને આ સેવાઓને કારણે ગ્રાહકોને પડતી મુશ્કેલી ઓછી થઈ જશે.
You will get many features on this number
Let it be known that LIC Chairperson MR Kumar has started selected interactive services with policyholders on WhatsApp. That is, policyholders who have registered their policy on the LIC portal will be able to access these services on WhatsApp by texting ‘Hi’ to the mobile number 8976862090. In this WhatsApp service, the policyholders are going to get many types of services and due to these services, the hassles faced by the customers will be reduced.
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WhatsApp Services પર મળશે આ સુવિધા
- પ્રીમિયમ ડ્યુ
- બોનસ માહિતી
- પોલિસી સ્થિતિ
- લોન એલિજિબલિટી કોટશન
- લોન રિપેમેન્ટ કોટશન
- લોનઇન્ટરેસ્ટ ડ્યુ
- પ્રીમિયમ પેડ સર્ટિફિકેટ
- ULIP- સ્ટેટમેન્ટ ઓફ યુનિટ્સ
- LIC સર્વિસ લિંક્સ
- ઓપ્ટ ઇન/ઓપ્ટ આઉટ
- End Conversation
The WhatsApp services offered by LIC include policy details, premium payment, and claim status. Customers can also get information about various LIC products and services through WhatsApp. The company has created a dedicated WhatsApp number for customers to send their queries, and it has also set up a chatbot to respond to frequently asked questions.
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One of the key benefits of the WhatsApp services offered by LIC is convenience. Customers can access LIC’s services through their mobile phones, without having to visit a branch or make a phone call. This is especially beneficial for customers who are located in remote areas or who have busy schedules. The WhatsApp services also offer a quick and easy way to get information about LIC’s products and services.
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Another benefit of the WhatsApp services offered by LIC is security. The company has implemented several security measures to protect customers’ information. For example, customers need to authenticate themselves by entering their policy number and date of birth before they can access their policy details or make premium payments. The company also uses encryption technology to protect customers’ personal and financial information.
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The WhatsApp services offered by LIC have the potential to have a significant impact on the insurance industry in India. The services make it easier for customers to access insurance products and services, and they also offer a cost-effective way for LIC to reach customers. The WhatsApp services could also help LIC to reduce its operational costs, as it can serve a large number of customers through a single channel.
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However, the success of the WhatsApp services offered by LIC will depend on a number of factors. First, the services will need to be marketed effectively to reach a large user base. Second, the services will need to be continuously updated and improved to meet the changing needs of customers. Third, LIC will need to ensure that the services are secure and protect customers’ information.
In conclusion, the WhatsApp services offered by LIC are a testament to the company’s commitment to making insurance accessible to all. The services offer a convenient and secure way for customers to access insurance products and services, and they have the potential to have a significant impact on the insurance industry in India. The WhatsApp services also demonstrate the importance of technology adoption in the insurance industry, and how companies can leverage digital technology to improve their services and reach a larger customer base.